Installing the iPP320 PIN Pad

Follow these instructions to install the iPP320 PIN Pad on each laptop or computer that will be acting as a POS lane.

1. Ensure basic system requirements

 

2. Download and install the USB drivers

  1. Open the Internet Explorer web browser.

  2. Visit https://github.com/moneris/.

  3. When the "Moneris" page displays, locate the IPP320-PINpad-USB-driver link, and click on it.

  4. When the "Moneris/IPP320-PINpad-USB-driver" page displays, locate the TeliumUSBJungoDriverforWindows-v280.zip listing and click on it.

  5. Click the Download button and then save the zip file to your computer.

  6. Unzip the TeliumUSBJungoDriverforWindows-v280.zip file, and click on the bundled executable (.exe) file to begin the installation process.

  7. When the installation dialog boxes display, continue clicking the Next button as prompted, and then click on the Install button.

  8. Proceed to Connecting the iPP320 PIN Pad.

  9. Once the PIN Pad is connected, proceed to Verify the USB driver below.

NOTE: In a Multi-lane environment, perform this task on each PC that will use a PIN Pad.

 

3. Verify the USB driver

For Windows 7/Windows 8 users:

  1. Click the Start menu.

  2. Right-click Computer and select Manage. The Computer Management screen opens.

  3. Click Device Manager.

  4. Click Ports (COM & LPT) to reveal the available ports.

  5. In the list of ports, look for SAGEM Telium. This is the name of the driver for the USB iPP320.

 

4. Configure PAYD Pro PlusTM to use the PIN Pad

Since you are an integrated payments merchant, your PAYD Pro Plus In-Store Solution has already been set up to accept payments from an integrated PINpad. Now you need to make a few changes to the PAYD Pro Plus configuration to complete the integration.

To enable the PINpad in PAYD Pro Plus:
  1. Open PAYD Administration:

  1. In the Administration main screen, click the Configuration icon ().

  2. On the Configuration menu, click Lanes.

  3. In the Lanes screen, click the Use a Pinpad checkbox for each computer/lane to which you will be connecting a PIN Pad.

NOTE: In a Multi-lane environment, you only need to perform this task on any one of the PCs, as you can control configuration options for all POS lanes for the business in the Lanes screen.

  1. Click the Save button at the top of the screen.

 

     

    To confirm the PINpad is working:
    1. Launch the POS view.

    2. In the POS view, click the Tools tab in the bottom right corner of the screen.

    3. On the Tools button panel, you will see a a countdown and a message indicating that the software is trying to establish communication with the PIN Pad. At this point, the PIN Pad status indicator is red ().

      1. Once the communication is established, the PIN Pad displays the “WELCOME/BONJOUR” screen and the status indicator icon changes to black ().  

      Congratulations, you are now ready to use the iPP320 PIN Pad with your PAYD Pro Plus In-Store solution. If you experience problems, you can attempt to re-initialize the PINpad.