Gift Card Balance Inquiry

Use the Gift Cards Management tool when you need to check the balance on an integrated gift card. The balance check also provides your Gift processing terminal ID and gift card status. The tool is accessed from the Tools button panel on the POS view.

To run a gift card balance inquiry:

  1. On the POS view, click the Tools tab.

  1. On the Tools button panel, click Gift Cards Management.

The Gift Card popup appears displaying three buttons: Activation/Reload, Deactivation and Balance.

  1. Click the Balance button.

The Additional Information popup appears.

  1. Do one of the following:

  1. When prompted on the Gift Card popup, enter the gift card's 3-digit CVC identification code and click Next.

The Gift Card popup displays the following information including the current balance.

  1. Click Close to dismiss the Gift Card popup.