Hardware Status Indicators

The PAYD Pro Plus App provides a quick method to determine whether the Bluetooth devices are connected and ready to be used.

 

To check device status from the menu:

  1. Tap the Settings button (A white gear icon on a teal button.).

  2. At the top of the main menu, view the status of the devices.

A screen capture of the device statuses.

 

Indicator:

Means:

A grey X with grey lettering.

The device has not been enabled in the Configuration - Devices screen.

 

A green checkmark with green lettering

 

The device is connected and ready to use.

A red X and red lettering.

The device is not connected. This occurs if:

  • The device is not powered on.

  • The device has not been paired.

  • The device has not been configured.

 

Related Topics

Configuring Devices in the Mobile App

The Diagnostics Tool

Connecting the PIN Pad to the App

Connecting the Receipt Printer

Connecting the Scanner